NI MAX Missing Data Neighborhood and Scales Sections on Deployment Computer

Updated Jun 4, 2021

Reported In

Software

  • Measurement & Automation Explorer (MAX)
  • LabVIEW

Driver

  • NI-DAQmx

Issue Details

I am attempting to install a LabVIEW NI-DAQmx program onto a deployment computer, and have built a LabVIEW installer to do so. The installer completes correctly, but when I go to configure my hardware in NI MAX, the Data Neighborhood and Scales sections are missing, making it so I cannot configure my hardware tasks in MAX. Why are these sections missing?

Solution

The Data Neighborhood and Scales sections in NI MAX are likely missing due to your LabVIEW installer not installing NI-DAQmx Configuration Support, which is required to configure tasks and scales in MAX. You can confirm this by going to the Software tab in NI MAX, and checking to see if both NI-DAQmx Device Driver and NI-DAQmx MAX Configuration Support is present. If you only have NI-DAQmx Device Driver, then you need to rebuild your installer to include MAX configuration support.

You can include configuration support in your installer by editing your installer build specification in your LabVIEW project. 
  1. In the Installer Properties Dialog Box for your installer, select Additional Installers from the categories on the left and ensure that NI-DAQmx Runtime with Configuration Support is one of the selected installers listed in the window.
  1. After adding the NI-DAQmx Runtime with Configuration Support installer, rebuild your installer. 
  2. Uninstall the software currently installed on your deployment machine and re-run your new installer on your deployment machine.
You should now be able to correctly import and configure tasks and scales for your hardware in NI MAX.