PXIe-8301 Error Code 55 in Windows Device Manager

Updated Feb 16, 2023

Reported In

Hardware

  • PXIe-8301

Issue Details

When using a PXIe-8301 to connect my hardware to a laptop, I see a warning in the Windows Device Manager with Error 55 in all my PXI devices and NI SMBus Controller.

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Also, I'm unable to detect the chassis and modules correctly in NI MAX, even if the Thunderbolt Control Center detects the controller properly. 

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Solution

In Device Manager, Error Code 55 is associated with Kernel DMA Protection preventing the PXIe-8301 from connecting.

To resolve this problem, check the Solution section of the following article: Driver Verifier DMA Violation Blue Screen With MXIe or Thunderbolt Modules.

As explained there you can follow one of these steps:
  • Update your Windows 10 version to the latest version, as this issue has been resolved. 
  • Get into the BIOS and Disable the Kernel DMA Protection, or Disable the Intel Virtualization Technology for I/O (VT-d), depending on the manufacturer. 

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