Generate New Computer ID for NI Software Activation

Updated Jun 15, 2022

Environment

Software

  • NI License Manager

Your machine's default Computer ID is tied to unique hardware resources in your computer; the ID is typically derived from the computer's MAC address for desktop computers and from the computer's hard drive serial number for laptop computers. 

NI software will use the Computer ID available in NI License Manager for activation by default. However, there are instances where it is beneficial to generate a new Computer ID based on a different piece of your computer's hardware, like if you are including licensing when creating a computer image or if you have multiple computers with the same computer IDs.

A new Computer ID can be generated based on either:

  • your computer's MAC Address or
  • disk volume serial number
Please note that the ability to generate a new Computer ID for activation is handled on a case-by-case basis and must be requested through NI. To inquire about eligibility, email customerservice@ni.com with your organization name, your serial number, and the products (and versions) you are looking to activate.

Follow the steps below to obtain your MAC Address or computer's disk volume serial number that you wish to use for activation. Then contact NI to create an alternate computer ID.

Note:  This activation process will not work if you specify a hard drive serial number or MAC address associated with hardware from a different computer. Your computer's Computer ID cannot be changed arbitrarily because it is tied to one of the unique hardware resources in your development computer.
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Obtain a MAC address for a Network Card:

  1. Open a command prompt by clicking Start»Run.
  2. Type "cmd" and click OK.
  3. At the command prompt, type "ipconfig /all" and press Enter.
  4. Your MAC Address will be listed under Physical Address and takes the form XX-XX-XX-XX-XX-XX.


 

Obtain a Disk Volume Serial Number

  1. Open a command prompt by clicking Start»Run.
  2. Type "cmd" and click OK.
  3. At the command prompt, change the active directory to the drive of interest by typing the letter followed by a colon
    1.  for example "C:", then press Enter.
  4. Type "vol" and press Enter to get your disk volume serial number.


 

Contact NI for New Computer ID

Once you have obtained your MAC address or disk volume serial number, contact NI to request a new computer ID that can be used for activation. Please note that the ability to generate a new Computer ID for activation is handled on a case-by-case basis, and emailing NI does not mean that you will be eligible to utilize this method. 

Email customerservice@ni.com with the following information:
  • Organization Name and Department
  • NI products to be activated
  • Version(s) of each product
  • Serial Number of each product
  • Your MAC address or disk volume serial number
 

Activate Your Software

After receiving a new computer ID from customerservice@ni.com, you will need to activate your product(s) using this computer ID. You can do this by completing the following steps:
  1. Generate activation codes on NI.com using your new computer ID
  2. Launch NI License Manager and select Activate Software
  3. From the drop-down menu, select Enter Activation Codes.
  4. Follow prompts on the screen to input the codes. When complete, click Activate.