Any VLM Administrator can benefit by sending in their log file. We use the information to help your end users access critical benefits including technical support and online training.
Enterprise Agreement (EA) customers must send in their log file every quarter based on the details of their organizations agreement.
We might ask you to send in your log file to help with troubleshooting.
First within NI Volume License Manager, navigate to Tools » Send VLA Log...
Next, choose your Log File and Next >
From there, choose Send VLA Log automatically or Save VLA Log to send it later manually and Send.
Automatic will immediately send your log file to National Instruments.
Manual allows you to save your log file to later be sent to email@example.com.
When the wizard completes, choose Finish
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.