Register Products to MyNI User Account

Updated Apr 22, 2022

Registering serial numbers to your account helps to ensure that you have access to all NI services and products to which you are entitled. This tutorial walks you through registering your serial number on your NI user account.

  1. Find the serial number of your NI product. You can find your serial number from NI License Manager, Volume License Manager, hardware label or system tag.
    • Your serial number must be linked with your ni.com account registration email address.
    • If any issues arise, contact customerservice@ni.com to check which email address is linked to your serial number.
  2. Go to www.ni.com and log in/create an account.
1.jpg
  1.  Click My Account.

2.jpg

  1. Under Products & Services, click View my products.
3.jpg
  1. Under Register a Product, add your Serial Number and press Register.
image.png

The serial number is added under your ni.com account, but it may temporarily show as Not Registered. After 24 hours, the system should refresh and show the serial number will be registered. If your serial number is still not shown as registered after 24 hours, contact customerservice@ni.com. 

image.png

The product shows "Select Action" after your registration success.
Result.png



 

Next Steps

Once you have registered your serial number, you can access the services you are entitled to based on your service contract. This can included online training for the products associated with your service contract, access to previous versions of your software, and/or access to NI Technical Support.

Related Links

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.