Can't See TestStand Window Even Though Task Is Running

Updated May 17, 2021

Reported In

Software

  • TestStand

Operating System

  • Windows

Issue Details

I have TestStand installed, but when I try to open the Sequence Editor, I click and no window appears.  I can see the task running in Windows Task Manager, but I can't see any windows open.

Solution

It is possible TestStand may have opened outside of the main desktop viewing area.  Below are a few steps to try to get TestStand back in view.


Adjust the Resolution

  1. Start TestStand.
  2. Right-click on the Desktop and select Display Settings.
  3. Select Advanced display settings.
  4. Change the resolution to another value, then select Apply.
  5. Change the resolution back to the original value and select OK.


Toggling Show Desktop

  • Hold the Windows Key on the keyboard and press D. Repeat to see if the TestStand window will appear.
  • Right-click on a blank area of the desktop and select Show the Desktop. Repeat to see if the TestStand window will appear.


Moving Windows With the Keyboard

  • Select TestStand in the task bar. While holding the Windows Key on the keyboard, press the Left Arrow or Right Arrow repeatedly to attempt to move the window back into the viewing screen.
  • Alternatively, you can right-click TestStand in the task bar while holding Shift then select Move. You may also have to select Restore if that option is available.  Then use your arrow keys to move the window back into view.


TestStand Window Position

  • If the issue occurred after moving from a 2-monitor to a 1-monitor setup, try plugging back the second monitor to see if the TestStand window position is being redirected.
  • You can restore the window position to the main screen by deleting the %localappdata%\National Instruments\TestStand 2020 (32-bit)\layout_current.bin file. This file defines the layout of the TestStand Sequence Editor the last time it was closed, including the window position, size, docked state, and other settings for the panes, menus, and toolbars.