Why Can I Not See My 3rd Party PXI Cards in NI MAX?

Updated Jan 16, 2019

Reported In

Hardware

  • PXI Chassis

Driver

  • NI-VISA

Issue Details

I am using an NI PXI chassis, but I cannot see my 3rd party PXI cards in NI MAX. What do I need to do to see them?

Solution

For some devices, the drivers need to be installed before the devices themselves. If you believe this may be the case, follow the following process with the devices connected to the computer:

1. Uninstall the devices in the Windows Device Manager
2. Restart your computer
3. Walk through the new device installation process that appears
4. Locate your device in NI MAX

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