PXI System Not Correctly Recognized in NI MAX

Updated Apr 27, 2020

Reported In


  • PXIe-8840
  • PXIe-1084


  • PXI Platform Services

Operating System

  • Windows

Issue Details

I have a real-time PXI/PXIe controller with several PXI/PXIe modules. When I try to discover the PXI System in NI MAX I see that:
  • the PXI/PXIe modules have a different order from the real system
  • the items are listed oddly by NI MAX (e.g.: presence of the PXI backplane resource)



Verify that the PXI Platform Services version you are using is supported by both your OS and LabVIEW Real-Time module and your PXI/PXIe chassis and controller.
Using a PXI Platform Services unsupported by your controller/chassis may generate this problem.
Verify that NI PXI Chassis Management and NI PXI Resource Manager services Startup Type is Automatic