USB-8472 Not Recognized on my PC

Updated Jan 14, 2019

Reported In

Hardware

  • CAN Interface Device

Driver

  • NI-CAN

Operating System

  • Windows

Issue Details

I purchased a new laptop with Windows 7 64-bit installed. When I tried to connect my USB-8472 CAN Interface Device, the computer doesn't recognized it. How do I solve this?

Solution

To be able to recognize and work with your CAN Module on your PC, make sure the NI-CAN driver is installed.
You can download the driver from the following link:

Additional Information

Please refer to the Readme file of the driver version to verify the compatibility with 32-bit and 64-bit systems and other requirements.

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