FRC 2019 Firmware Update Failing

Updated Jun 19, 2019

Reported In

Hardware

  • roboRIO

Software

  • FRC 2019 Software

Issue Details

  • I'm trying to update my RoboRIO firmware for the 2019 season using the RoboRIO imaging tool, but I'm getting an unusual error.
 
  • When I use the roboRIO Imaging Tool for the FRC 2019 season, I get error -2147467259:

Unable to complete operation because of unexpected error. -2147467259
Possible reason: Occurred at nisyscfg.lvlib upgrade firmware file
 

  • When I use the roboRIO Imaging Tool for the FRC 2019 season, I get error -2147220622:
Unable to download firmware to target.
Unable to complete operation because of unexpected error: Error -2147220622 occurred at nisyscfg.lvlib:Initialize (Helper).vi:3930001
NI System Configuration: the name of the target or expert contains illegal characters or has an invalid format. Each label of the hostname must be between 1 and 63 characters long, and the entire hostname.

Solution

The firmware update process was changed for the 2019 season. After this change, some users have run into unusual errors in certain hardware configurations.

If you run into a error during the update process try the following:
  1. Make sure your roboRIO is detected correctly and showing in the imaging tool. If your computer cannot find the roboRIO, please visit Unable to Connect to roboRIO In LabVIEW or Driver Station.
  2. Make sure there is just one roboRIO in the network (check the USB, Ethernet and WiFi connections)
  3. Run the roboRIO Imaging Tool as administrator.
  4. Ensure that you have disabled any firewalls or anti-virus on the system that might block files or network access to the roboRIO.
  5. Try putting the roboRIO into safe mode.
  6. If none of these solutions work, try using NI MAX to upgrade the firmware.
    1. If you don't have NI MAX already, you can get it, along with the necessary RIO drivers, by downloading the latest CompactRIO Device Drivers .
  7. Make sure your computer has only letters and numbers in its name. This has seemed to prevent the utility from working for some teams.
  8. Try using another computer.
  9. If your roboRIO displays an unrecoverable error (STATUS LED blinking continously), please contact National Instruments .

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