Solution
The firmware update process was changed beginning with the 2019 season. After this change, some users have run into unusual errors in certain hardware configurations.
If you run into a error during the update process try the following:
- Make sure your roboRIO is detected correctly and showing in the imaging tool. If your computer cannot find the roboRIO, please visit Unable to Connect to roboRIO In LabVIEW or Driver Station.
- Make sure there is just one roboRIO in the network (check the USB, Ethernet and WiFi connections)
- Run the roboRIO Imaging Tool as administrator.
- Ensure that you have disabled any firewalls or anti-virus on the system that might block files or network access to the roboRIO.
- Try putting the roboRIO into safe mode.
- Make sure your computer has only letters and numbers in its name. This has seemed to prevent the utility from working for some teams.
- Try using another computer.
- If your roboRIO displays an unrecoverable error (STATUS LED blinking continously), please contact National Instruments .