NI MAX Does Not Show Remote Systems Tab or Devices on My Network

Updated Jul 25, 2023

Reported In


  • PXI Chassis
  • myRIO Student Embedded Device


  • Measurement & Automation Explorer (MAX)


  • NI CompactRIO

Issue Details

  • I cannot see the Remote Systems tab in NI MAX.
  • I cannot see my device under the Remote Systems tab in NI MAX.


Devices will only appear under 'Remote Systems' tab in NI Measurement & Automation Explorer (MAX) if they are Real-Time OS systems.

Devices running Windows OS will not be seen under Remote Systems of a separate PC on the same network. Instead, they should be accessed through the Windows Remote Desktop Connection application.

Not seeing Real-Time devices under the 'Remote Systems' tab or the tab itself is explicitly caused by NI MAX. The issue can be solved by following one or more of these steps: