NI MAX Does Not Show Remote Systems Tab or Devices on My Network

Updated Jun 8, 2026

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Devices will only appear under the Remote Systems tab in NI Measurement & Automation Explorer (MAX) if they are running Real-Time Operating Systems (OSes).

Devices running Windows OS will not be seen under Remote Systems of a separate PC on the same network. Instead, they should be accessed through the Windows Remote Desktop Connection application.

Not seeing Real-Time devices under the Remote Systems tab or the tab itself is explicitly caused by NI MAX. The issue can be solved by following one or more of these steps:

Make sure the correct driver version is installed.
Make sure that firewalls are not blocking the connection of your device to your computer.
Try a NI MAX Configuration Database Reset.
Force reinstall your driver.
Force reinstall the System Configuration installer.
Ensure that the Windows host PC has the NI System Web Server installed. To check if it is installed, refer to Windows Services Installed with LabVIEW and Where to Find Them.
- This provides NI MAX with the required API and services to correctly detect, configure and communicate with remote systems.
- This is installed with the LabVIEW development environment by default.
If a specific device is missing, it may be a connectivity issue. That can be solved by following the steps found in NI CompactRIO or Network Device Doesn't Show Up or is Missing in MAX .

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NI MAX Does Not Show Remote Systems Tab or Devices on My Network

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