I have an NI GPIB-USB-HS device which is showing up on Windows Device Manager with a warning "Error -10 occurred at an unidentified location". The device is showing up on NI-MAX. However, the device is not behaving like a GPIB interface on MAX, I can't expand it or 'scan for instruments'. I have just installed the latest version of NI-VISA and NI-488.2 drivers and performed the required restarts. But the device is still not being recognized properly.
The error code is defined as follows:
Error -10 occurred at an unidentified location
This error code is undefined. Undefined errors might occur for a number of reasons. For example, no one has provided a description for the code, or you might have wired a number that is not an error code to the error code input.
Additionally, undefined error codes might occur because the error relates to a third-party object, such as the operating system or ActiveX. For these third-party errors, you might be able to obtain a description of the error by searching the Web for the error code (-10) or for its hexadecimal representation (0xFFFFFFF6).
The GPIB device is plugged into a USB full-speed (USB 1.1) port.
The GPIB device is plugged into a USB Hi-Speed (USB 2.0) port.
There is activity on the GPIB bus.
The Correction steps can be found here: My Computer Doesn't Recognize My GPIB-USB-HS Device
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