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NI Hardware Device Cannot Start (Code -10) in Device Manager

Updated Dec 22, 2023

Reported In

When I look for my NI Hardarwe device (C series module, USB device, R series board, GPIB-USB-HS, etc.) in Windows Device Manager, the device appears with an exclamation point or yellow warning symbol. When I look at the device properties, I get the following error message: This device cannot start (Code 10).

Code 10 is a Windows error that is usually caused by outdated or corrupted drivers. Try the following troubleshooting steps to resolve the issue.

Ensure that the Windows Service "NI Device Loader" is running. If using GPIB, ensure "NI GPIB Hardware Enumeration Service" is also running.
Make sure you have the latest compatible version of the drivers. For example, for the GPIB-USB-HS make sure that NI-488.2 driver is installed by referring to NI Hardware and Software Operating System Compatibility
If you already have the latest compatible version of the driver installed, repair the driver.
Disconnect and reconnect your device.
If you are still experiencing issues, please contact NI Support.

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