Two CompactRIO Chassis Have the Same Serial Number on NI MAX Report

Updated Jan 9, 2019

Issue Details

Two NI-MAX reports were made for two separate chassis to look at their differences, this was done on two completely separate systems at different times.The NI-MAX report seemed to show that the serial numbers for the two chassis were the same. 





 

Solution

This indicates NI-MAX is corrupt and needs to be reset, to do this you'll need to follow the steps in the following article: How to Fix or Reset the NI MAX Database File.

Once MAX has been reset the correct serial numbers for the two devices should be shown on each report.

WAS THIS ARTICLE HELPFUL?

Not Helpful