Camera Not Showing Attributes in NI Measurement and Automation Explorer

Updated Nov 20, 2018

Reported In

Driver

  • Vision Acquisition Software

Issue Details

Upon opening NI Measurement & Automation Explorer with a camera, the snap or grab image is black. This vision application is not using any special illumination. I cannot set the camera exposure using NI MAX because I can only see an empty table on Camera Attributes.

In NI MAX, I can see the NI Vision Acquisition Devices. Under the Networks Adapters, the PCIe-8233 is not visible but I can see the NI Vision GigE Adapter.
 

Solution

When you open a GigE camera, NI's vision software downloads an XML file from the camera to populate the Camera Attributes in NI MAX. If it's corrupt or the cameras firmware is out of date it could not load it properly.

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