myRIO USB Monitor Does Not Appear When Plugging in NI myRIO

Updated Apr 20, 2023

Reported In


  • myRIO-1900
  • myRIO-1950


  • LabVIEW
  • LabVIEW myRIO Software Bundle

Issue Details

  • When plugging my National Instruments myRIO into other computers via USB, the myRIO USB Monitor appears on the screen and allows me to start working with the device.  I do not see this pop up on my computer, how do I get it to appear?
  • When I try to communicate with a myRIO from my PC, I receive an error stating that no device is connected.


According to the guide Required and Optional Software to Program the NI myRIO, you need at least the three following installations to get started:
  • LabVIEW Base, Development or Professional
  • LabVIEW Real-Time
  • LabVIEW myRIO Toolkit

NI recommends using a LabVIEW myRIO Software Bundle Web Installer to make sure you have all the required toolkits and modules to get working immediately.

After making sure you have the required software, if the myRIO USB Monitor still does not pop up after plugging in your device, try the steps below:
1. Check if you have a file called ni_usbmon.exe in either: 
            C:\Program Files (x86)\National Instruments\Shared\myRIO
            C:\Program Files (x86)\National Instruments\LabVIEW 201x\resource\MyRIO
2. If you have the file, right click on it and select Create Shortcut
3. Rename the shortcut to NI myRIO USB Monitor and place it in: C:\Users\your_user_name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
4. Restart your computer

Additional steps to try:
  • Try a different USB port.
    • Sometimes, USB ports on the front of a PC are connected to the motherboard via a USB hub. This can lead to unreliable connections. USB ports on the back of a PC are usually connected directly to the motherboard.
  • Reset your target with the reset button.
  • Reboot in Safe Mode as directed by the device's user manual.