myRIO USB Monitor Does Not Appear When Plugging in NI myRIO

Updated Mar 1, 2019

Reported In

Hardware

  • myRIO-1900
  • myRIO-1950

Software

  • LabVIEW
  • LabVIEW myRIO Software Bundle

Issue Details

When plugging my National Instruments myRIO into other computers via USB, the myRIO USB Monitor appears on the screen and allows me to start working with the device.  I do not see this pop up on my computer, how do I get it to appear?

Solution

According to the guide Required and Optional Software to Program the NI myRIO, you need at least the three following installations to get started:
  • LabVIEW Base, Development or Professional
  • LabVIEW Real-Time
  • LabVIEW myRIO Toolkit

NI recommends using a LabVIEW myRIO Software Bundle Web Installer to make sure you have all the required toolkits and modules to get working immediately.

After making sure you have the required software, if the myRIO USB Monitor still does not pop up after plugging in your device, try the steps below:
1. Check if you have a file called ni_usbmon.exe in either: 
            C:\Program Files (x86)\National Instruments\Shared\myRIO
            or
            C:\Program Files (x86)\National Instruments\LabVIEW 201x\resource\MyRIO
2. If you have the file, right click on it and select Create Shortcut
3. Rename the shortcut to NI myRIO USB Monitor and place it in: C:\Users\your_user_name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
4. Restart your computer

Additional steps to try:
  • Try a different USB port
  • Reset your target with the reset button
  • Reboot in Safe Mode as directed by the user manual 


 

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