Error When Creating a Disconnected License

Updated Oct 15, 2019

Reported In


  • Volume License Manager

Issue Details

I'm looking to create disconnected user named licenses and receiving an error:

None of the users you selected have permissions to any licenses that can be disconnected.



This error pops up when trying to create a Disconnected License for a User or a Computer that does not have licenses assigned to them. Make sure you add explicit licenses for each user or computer.

Additional Information

Here are the steps to create a User Based Disconnected License: 
  1. Make sure you are on the Users tab of Volume License Manager.  
  2. Select the User you would like to create a disconnected license for, and click Disconnect.
  3. Go through the Disconnection Wizard, until your disconnected license file is created.
  4. Install Disconnected License in License Manager on the User's computer. 



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