Unresolved Dependencies Error When Installing Software on Ethernet RIO

Updated Oct 30, 2018

Reported In

Hardware

  • NI-9146
  • NI-9147
  • NI-9148
  • NI-9149

Software

  • LabVIEW Real-Time Module
  • Measurement & Automation Explorer (MAX)

Issue Details

I can see the NI-9149 connected by USB in NI MAX.  According to the NI Update Service application all my software is up to date with LabVIEW 2018. I have also installed drivers with a NI CompactRIO Device Drivers DVD from June 2018. However, when trying to install software on the NI-9149 I get the following error:

Cannot continue because of the following unresolved dependencies:

NI System API 18.1.0 requires Base System 10.0

NI System API 18.1.0 requires LabVIEW Real-Time 13.0

Possible reason: The feature's Real-Time support for this target for this target type may not be installed.
 

Solution

Install the LabVIEW Real-Time Module version corresponding to the current LabVIEW version on the host computer.

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