Selected Target Does Not Support This Function or Command Is Not Supported by Given Protocol on NI MAX

Updated Jan 24, 2023

Reported In

Hardware

  • PXI Controller
  • CompactRIO Controller
  • Industrial Controller

Software

  • Measurement & Automation Explorer (MAX)
  • LabVIEW Real-Time Module

Driver

  • NI-DAQmx
  • PXI Platform Services

Issue Details

I am installing software on an RT target through NI MAX. When I click add/remove software, I get an error message stating: 
The Selected Target Does Not Support this Function

Or I get the following error:

Command is not supported by given protocol


MAX error.png

 

Solution

This error is caused when NI MAX is unable to connect to your target. To resolve this error, NI MAX should be upgraded to the newest version supported by the hardware and software being used in your application.
 
  1. To upgrade NI MAX, install the corresponding version of the NI System Configuration API, CompactRIO drivers, or DAQmx . 
  2. If you are already using the newest compatible version of NI MAX then reinstall it using the same method as in step 1

 

Additional Information

Upgrading NI MAX will mean you also need to upgrade DAQmx and PXI platform services, or CompactRIO drivers since these drivers require a version match with NI MAX. 

Make sure that the DAQmx, PXI Platform Services, and CompactRIO versions that you are installing will be compatible with the hardware used in your application.

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