NI MAX Settings Tab Shows Completely Gray

Updated Oct 3, 2018

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

I am using DAQ and XNET products with NI MAX and Windows 10. When I click on the Settings tab of my device (cDAQ, PCI, PXI, CAN module, etc.) I see a completely gray screen, and the product information does not show up. I need this tab to configure the properties of my device, why does this happen?
 

Solution

Note: Please note this solution is for computers running Windows 10 or higher.

 

  1. Open the Windows 10 Group Policy Editor (type "gpedit.msc" in the Windows start menu run line). 
  2. On the left panel, navigate down to Computer configuration > Windows Settings > Security Settings > Local Policies > Security Options.
  3. On the right side is a list of parameters, disable System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing. 
  4. Reboot the computer.
 

Additional Information

FIPS Mode can interfere with many of National Instruments' software offerings, and the symptoms can vary from one to another. You can find more information in the Microsoft Security Guidance blog: Why We’re Not Recommending “FIPS Mode” Anymore

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