"Unknown Root Name: ni-paths-NIPMDIR_32or64" Error Using Online Suite Installer

Updated Oct 10, 2018

Reported In

Software

  • LabVIEW Communications System Design Suite
  • LabVIEW NXG

Issue Details

When trying to install LabVIEW NXG 2.1 or LabVIEW Communication System Design Suite 2.1 I get the following error:

An error occured while installing a package: 
ni-package-manager-released-feed (18.5.0.49153-0+f1)


Additional error information: 
Unknown root name: ni-paths-NIPMDIR_32or64

Solution

If you are receiving this error, download and install the latest version of NI Package Manager and run the online installer again.
 

Additional Information

This error only occurs when running an Online Suite Installer without a version of NI Package Manager already installed on the computer.

WAS THIS ARTICLE HELPFUL?

Not Helpful