LabVIEW Installation Stuck at 0%

Updated Jun 4, 2019

Reported In

Software

  • LabVIEW
  • LabVIEW VI Analyzer Toolkit
  • LabVIEW Real-Time Module

Issue Details

  • When I try to install LabVIEW, or a LabVIEW module, the installer gets stuck at 0% complete and doesn't progress. Sometimes I see a green blip in the progress bar but it never gets past 0%.
  • When I try to install LabVIEW from my CD, the installer gets stuck at 0%

Solution

To get the installer to progress and get LabVIEW installed correctly, follow the steps below.
  1. Restart your computer.
  2. Install any Windows updates that may be pending. Additionally, try using the Windows Update Troubleshooter to ensure Windows Updates are working correctly.
  3. Attempt the installation again.
  4. If it is still not working, open Task Manager and look for processes called Windows Installer. If there are multiple instances of this process, end them.
  5. Be sure to disable any IT security settings or Windows Group permission settings that may be blocking the installation.
  6. Attempt the installation again.
If the CD is not able to get past 0%, follow the the steps below:
  1. Navigate to National Instruments download page to find the correct version of software.
  2. Alternatively, if you require physical media, use this guide to asist you in requesting new physical media.

Additional Information

This solution also solves the issue when VI Analyzer toolkit is stuck at 0% during installation.

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