Cannot Find Kollmorgan AKD in Workbench

Updated Oct 18, 2018

Issue Details

I have my hardware connected and can see my cRIO in NI MAX, but why can't I see my AKD in workbench? How do I fix this?

Solution

If you cannot find your Kollmorgan AKD in Workbench, first confirm that you have all the hardware correctly connected: the Service Port (X11) on the AKD is directly connected to your Machine via an Ethernet cable; re-open Workbench after this is confirmed.

If you are still unable to find your AKD in Workbench, there may some other issues that are laid out by a Kollmorgan Article: Why can't I see my AKD drive when I try to connect in Workbench?

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