NI MAX does not recognize correctly my USB device. It populates as a USB device with a long alphanumeric string. I can't use the Self-Test, Reset, nor Test Panels with it.
When I look in Windows Device Manager, there is a yellow triangle with an exclamation mark next to my device. When I click on it, I get the following error message: Windows cannot initialize the device driver for this hardware. (Code 37).
Code 37 in Windows Device Manager is a Windows error code indicating that the driver installed for the hardware device has failed in some way. If you see a different error code, please visit: USB Device Present in Windows Device Manager but Missing in NI-MAX
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.