My Installed Toolkit Does Not Show Up in LabVIEW

Updated Jun 14, 2018

Reported In

Software

  • LabVIEW

Driver

  • NI-DAQmx
  • NI-Industrial Communications for Ethernet/IP

Issue Details

I have installed a module/toolkit/driver for LabVIEW and confirmed in NI Measurement & Automation Explorer (MAX) that it has installed successfully. However, I cannot see the corresponding functions in the functions palette inside of my LabVIEW VI. Why could that be?

My module/toolkit/driver has been installed and activated successfully, but LabVIEW does not show them in the functions palette. Moreover, if I search for the VIs in the LabVIEW search bar, quick drop, or the computer's files; I don't find them installed.

Solution

  1. Make sure to install LabVIEW before any toolkits or drivers. Review the document Installation Order for Multiple NI Software Products for more information.
  2. LabVIEW 64-bit does not support all of the toolkits supported by LabVIEW 32-bit. This support also varies by operating system. See in the LabVIEW 32-Bit vs. 64-Bit Applications FAQ for more information. Make sure your OS is compatible with the toolkit in question, and make sure you are using 32-bit LabVIEW to see if the toolkit shows up there.
  3. Check that you have the correct version of the module/toolkit/driver installed. (For example: NI-DAQmx 17.6 is just compatible with LabVIEW 2014-2017). You can find the module/toolkit/driver compatibility with your development system in its readme file.
  4. Possibly the installation of the toolkit has become corrupted and needs repair. On a Windows machine, follow the steps listed in Uninstall or Repair National Instruments Software or Drivers in Windows to repair the software.

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