Bus Log Converter Error on Opening PCAN Trace File

Updated Mar 28, 2018

Reported In

Other

DIAdem up to version 2017 SP1

Issue Details

In DIAdem 2017 SP1 using Bus Log Converter, when followed the instructions of the Converting a Logfile into the TDM Format Online Help article and tried to convert PCAN Trace file, the following error occurs:
Bus Log Converter error: Cannot create TDM file with the extended settings. Refer to the DIAdem logfile for more information.

Solution

The error is caused by the incompatible version of the PCAN file. DIAdem 2017 SP1 only supports PCAN up to version 1.3. The version 2 of PCAN files are supported from DIAdem 2018.

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