LabVIEW Currently Cannot Load the Selected Item

Updated Dec 20, 2018

Reported In

Hardware

  • PXIe-8840
  • CompactRIO Chassis

Software

  • LabVIEW Real-Time Module

Driver

  • NI CompactRIO
  • PXI Platform Services

Issue Details

I have been remotely programming my Real-Time target for months, without problem. Suddenly I am unable to connect to my Real-Time target, the modules haven't changed and I'm getting a dialog box that says: LabVIEW currently cannot load the selected item. The required module, driver, or plug-in either is not installed or has an expired license.

 

Solution

The cause for the issue described above is either a licensing problem, a missing driver, or that you accidentally opened 32-bit VIs in a 64-bit version of LabVIEW.

To fix it, try these:
  • Install the latest version of the platform driver (either NI CompactRIO or PXI Platform Services)
    • If you installed the driver before installing LabVIEW, you could be missing ADE support for LabVIEW. In this case, reinstalling the driver will resolve the issue.
    • If you installed NI Device Drivers, be sure that the drivers installed are for your LabVIEW version and modules. For example, NI Device Drivers January 2018, installs drivers for LabVIEW 2017, and some drivers like NI Compact RIO 17.0 and 17.6 won't work with LabVIEW 2018.
  • Check that all your software (LabVIEW, LabVIEW Real-Time, LabVIEW FPGA) is still licensed in NI License Manager.
  • Ensure that you opened your project in LabVIEW 32bit.

Additional Information

Currently, the Real-Time Module is compatible with LabVIEW 32-bit only.  Therefore, you must have LabVIEW 32-bit installed even if you use a 64-bit operating system.

Related Links

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.