LabVIEW Currently Cannot Load the Selected Item

Updated May 4, 2022

Reported In

Hardware

  • CompactRIO Chassis

Software

  • LabVIEW Real-Time Module

Driver

  • NI CompactRIO
  • PXI Platform Services

Issue Details

I am trying to open a LabVIEW project that contains a real-time target or other device. I am unable to see the target, but instead see a yellow triangle and receive the following dialog box: 
LabVIEW currently cannot load the selected item. The required module, driver, or plug-in either is not installed or has an expired license.
 

Solution

This may be caused by a licensing problem, a missing driver, or that you accidentally opened 32-bit VIs in a 64-bit version of LabVIEW.

To fix it, try these:
  • Install the relevant driver for the target (either NI CompactRIO, PXI Platform Services, NI-Industrial Communications for EtherCAT)
    • If you installed the driver before installing LabVIEW, you could be missing ADE support for LabVIEW. In this case, reinstalling the driver will resolve the issue.
    • If you installed NI Device Drivers, be sure that the drivers installed are for your LabVIEW version and modules. For example, NI Device Drivers January 2018, installs drivers for LabVIEW 2017, and some drivers like NI Compact RIO 17.0 and 17.6 won't work with LabVIEW 2018.
  • Check that you have all software downloaded (LabVIEW, LabVIEW Real-Time, LabVIEW FPGA) and it is still licensed in NI License Manager.
  • Ensure that you opened your project in LabVIEW 32bit.

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