TestStand 2010 SP1 or Previous Fails to Launch on a Windows 8/10 System

Updated Mar 28, 2018

Reported In

Software

  • TestStand 2010 SP1
  • TestStand 2010

Operating System

  • Windows

Issue Details

  • I recently installed TestStand 2010 SP1 or previous on a Microsoft Windows 8 machine, and I encounter the following error upon launch. 
  • I recently installed TestStand 2010 SP1 with NI Developer Suite 2011 on a Microsoft Windows 10 machine, and I can't open TestStand at all. It gives me an error report that is sending to Microsoft

Solution

The TestStand 2010 SP1 and previous installers require that the .NET Framework 3.5 be installed in order to correctly register necessary .NET components.  If you Install TestStand before installing the NET Framework 3.5, you will encounter a crash upon launch.  If you are seeing this behavior, you can correct it through the following procedure:
  1. Ensure that the .NET Framework 3.5 is installed on the machine from the Windows Control Panel. In Control Panel, choose Programs and Features, choose Turn Windows features on or off, and then verify that the Microsoft .NET Framework 3.5.1 check box is checked. If the box is not checked, check it in order to download and install the .NET Framework 3.5.
     
  2. Perform a repair installation of TestStand.  Refer to the article below for detailed instructions on this procedure: How Do I Uninstall or Repair National Instruments Software?

To prevent this issue from occurring in the future, be sure to install the .NET Framework 3.5 before starting the TestStand installer.

Additional Information

Note: 
  • TestStand 2014 SP1 is the first version of TestStand that officially supports Microsoft Windows 10.
  • TestStand 2012 SP1 is the first version of TestStand that officially supports Microsoft Windows 8.
  • TestStand 4.2 and previous are not supported on Windows Vista and later operating systems.  Refer to the NI TestStand Life Cycle Policy for more information on TestStand operating system support.

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