Archived:LabVIEW Student Edition Activation Error

Updated Jun 21, 2022

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Reported In

Hardware

  • myDAQ Student Kit

Software

  • LabVIEW Student
  • NI ELVISmx Software Suite
  • Multisim

Issue Details

  • I am trying to activate my NI Software which I have access to via my student account. I know I have access to the specific software version as I can generate activation codes for these online. However, when I try to activate them, either using a Serial Number or an Activation Code, I get a red activation error. The license was acquired from the NI LabVIEW for Students page. Why can't I activate my products?
  • I am trying to activate my NI Software but the activate software button is greyed-out. When I launch my programs, all the menus are greyed-out and are unselectable. Why can I not access my software with my serial number or license code?

Solution

NI Software for students is subscription based so it is possible that the date of your subscription has passed, hence you will not be able to activate the software. The Student Edition license can only be used for 6 months.
 
If you are a student of a University with an active Academic Volume License (AVL), you should get in contact with your IT Help Desk or Service Desk and ask them for the Student Install Option (SIO) . Use your SIO to activate the NI software.
 

Additional Information

The Serial Number is valid from the 1st of the month, when it was requested, until the 2nd of the 7th month. 
 
For example:

The license was required on the 17th of September in 2017.
 
The update date:         01-SEP-2017    
The expiration date:    01-MAR-2018

 
A new Serial Number has to be requested after every 6 months.
 
Even though the end date of your subscription may have passed, you will still be able to generate activation codes online. However, these will not work. Instead, you should get a hold of an active serial number (or SIO) for your products.