No "VISA Options" Under Tools Tab in NI MAX

Updated Jun 13, 2019

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-VISA

Issue Details

I cannot see the NI-VISA Options in NI MAX and I have already installed the NI-VISA driver. How can I fix this? 

Solution

During the installation process errors may have occurred, this could lead to a corrupt install and having missing options shown in NI MAX.
Try a reinstall by following this guide for Windows operating systems:

Uninstall or Repair National Instruments Software or Drivers in Windows.​

If using Windows 10 and you have NI Package Manager installed, the repair option is not available. 
Check in NI Package Manager that the correct version of NI VISA has been fully installed.

Once completed restart the computer and start up NI MAX.

If the problem persists please contact Techincal Support.

Additional Information

Please note if any 3rd Party VISA applications or drivers have recently been removed, confirm these have been fully removed as it has been reported in some cases that conflicts occur during uninstallation process.

 

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