PCI Cards Not Appearing in NI-MAX Despite having Necessary Drivers Installed

Updated Mar 8, 2018

Reported In

Hardware

  • PCI-5105
  • PCI-5406

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-SCOPE
  • NI-FGEN

Operating System

  • Windows

Issue Details

I am trying to install PCI cards, I installed the required drivers needed and made sure they are compatible with my NI Software and operating system but the cards do not show up under Devices and Interfaces in NI-MAX and they do not in Device Manager under Windows as PCI cards. Furthermore, I ensured my BIOS was up to date. What is wrong?

Solution

Many motherboards require PCI cards to be slotted in starting from number 1.  If the PCI cards are connected to slots 2 and 3 while slot 1 is empty they will not be recognised by your Windows computer. 

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