PCI Cards Not Appearing in NI-MAX Despite having Necessary Drivers Installed

Updated Aug 12, 2019

Reported In

Hardware

  • PCI-5105
  • PCI-5406
  • PCI-5124

Software

  • Measurement & Automation Explorer (MAX)

Driver

  • NI-SCOPE
  • NI-FGEN

Operating System

  • Windows

Issue Details

I am trying to install PCI cards. I've installed the required drivers needed and made sure they are compatible with my NI Software and operating system through the driver readme, but the cards do not show up under Devices and Interfaces in NI Measurement and Automation Explorer (MAX) . Additionally, they do not in Device Manager under Windows as PCI cards. Furthermore, I've ensured that my BIOS is up to date.

I may also be seeing the following error:
 
Unknown Missing GPIB Cards

How can I fix my PCI connection?

Solution

Many motherboards require PCI cards to be slotted in starting from number 1.  If the PCI cards are connected to slots 2 and 3 while slot 1 is empty, they will not be recognized by your Windows computer. 

If your PCI card is already in slot 1, it is possible that the connections became loose. Try removing the card and installing it in the computer again.

WAS THIS ARTICLE HELPFUL?

Not Helpful