Windows Installer Prevents LabVIEW from Opening

Updated Sep 19, 2019

Reported In

Software

  • LabVIEW

Operating System

  • Windows

Issue Details

When I try to open LabVIEW, I see a Windows Installer with the message Preparing to InstallThis message does not go away and LabVIEW does not open. How do I fix this?

Solution

If you see this behavior, try the following troubleshooting steps:
  1. Verify that your versions of Windows and LabVIEW are compatible.
  2. Try uninstalling and reinstalling all NI software, or do a Force Reinstall of your NI software.
  3. Reformat the computer, and reinstall your NI software.

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