The cause of this issue is due to either there is no LabVIEW Instrument Driver Import Wizard installed in the PC or incompatibility between LabVIEW and LabVIEW Instrument Driver Import Wizard.To have "Import LabWindows/CVI Instrument Driver" option, please make sure to install compatible LabVIEW Instrument Driver Import Wizard with LabVIEW version such as use same version for both LabVIEW and LabVIEW Instrument Driver Import Wizard.
LabVIEW Instrument Driver Import Wizard Help
Using IVI Drivers in LabVIEW or LabWindows™/CVI
How to Use an Instrument Driver in LabWindows™/CVI Tutorial
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