Measurement & Automation Explorer Does Not Load or Appear

Updated Mar 12, 2019

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

I launch the Measurement & Automation Explorer (MAX) and:
  • it doesn't show up
  • it gets stuck on splash screen at "loading plug-ins"
  • Get the following message: "There was a problem updating the settings for this device. The operation timed out."

Solution

It is possible that the MAX installation or application is corrupt. Try the below troubleshooting steps and continue onto the next step if MAX still cannot launch.

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