Solution
In order to narrow down where the issue is occuring, try the following steps:
- Make sure you are connecting via the roboRIO's USB B ports, rather than one of the USB A ports.
- Try using a different USB cable.
- Try connecting to a different computer.
- Check the device for physical damage (bent pins, loose column, etc.). If there is any damage, contact NI Support for next steps.
- If you have a spare roboRIO, try connecting to that device over its USB port. If you are unable to connect over USB to a second device, it may indicate there is an issue your computer's software. Try reinstalling this season's FRC software.
- Reload the firmware and reimage the device. If there is a software issue on the roboRIO, this should eliminate it.
If you have completed all of these steps and there is no change, it may be necessary to send your device in for repair. Contact
NI Support for next steps.