Error: N Licenses Unsupported by Licensing Server with FlexLM

Updated May 3, 2018

Reported In

Software

  • Volume License Manager

Issue Details

After upgrading FlexLM or installing a new license file to my license server, I am getting errors for one or multiple software packages reporting that my licenses are "unsupported by licensed server". Why am I seeing this and how do I correct it?

Solution

1. If the Flex software was recently updated, get and install a new license file from National Instruments 
2. If this doesn't work, check the server's options file. This file should exactly reflect the package names and version numbers that are represented in the installed license file. Ensure your options file is configured as explained in our guide on Constructing Options File for FLEXnet Publisher Server

 

WAS THIS ARTICLE HELPFUL?

Not Helpful