Error: NI Licenses Unsupported by Licensing Server with FlexLM

Updated Jun 28, 2021

Reported In


  • Volume License Manager

Issue Details

After upgrading FlexLM or installing a new license file to my license server, I am getting errors for one or multiple software packages reporting that my licenses are "unsupported by licensing server". Why am I seeing this and how do I correct it?


  • If the Flex software was recently updated, get and install a new license file from NI.
  • If this doesn't work, check the server's options file. This file should exactly reflect the package names and version numbers that are presented in the installed license file. Ensure your options file is configured as explained in our guide onĀ Constructing Options File for FLEXnet Publisher Server