Activation Error for LabVIEW FRC

Updated Jan 11, 2019

Reported In

Software

  • FRC Software

Issue Details

I am trying to activate the FRC software, but when I try to use the serial number it gives me an error saying that the activation code is invalid. It also looks like it wants a 20 digit code instead of a 9 digit code.

Solution

Make sure in the previous step, you have selected Automatically activate through a secure Internet connection. This will use the 9-digit code that was included in the Kit of Parts.

The serial number given in your Kit of Parts should be valid starting from that year's FRC kick-off until the next year's kick-off.  If you find that your serial number is not able to activate your software, make sure that you are not using a previous competition year's serial number.

If you are still having issues, or if you are getting an Activation Warning, see the following article: Activation Warning in NI License Manager for FRC Software.

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