NI MAX Hangs After Installing DIAdem on Windows 10

Updated Feb 12, 2018

Reported In


  • DIAdem
  • Measurement & Automation Explorer (MAX)

Operating System

  • Windows

Issue Details

After I installed DIAdem on my Windows 10 computer, I am no longer able to open NI Measurement and Automation (NI MAX) and view my devices.  When I open up NI MAX, NI MAX just hangs there either loading plug-ins or searching for devices.  I am not able to close out of NI MAX even when I try to kill the process in Task Manager.  The only way I am able to get NI MAX to close after I open it is to restart/power cycle my computer.


The first version of DIAdem that officially supports Windows 10 is DIAdem 2015 SP1.  If you are using previous versions of DIAdem on a Windows 10 computer, you may see unexpected behavior such as NI MAX not functioning normally.

To resolve this behavior, you have two options:


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