Solution
Windows is not recognizing the device because the correct driver is not installed. The driver is usually automatically installed when the device is connected. Disconnect and reconnect the device, or reboot the device to prompt your computer to install the driver.
If this does not work, you may have a setting that blocks Windows from automatically installing drivers. Change this setting by navigating to your device in
Control Panel >> Devices and Printers. Right-click on your device and select
Device installation settings. Uncheck the option that says
Never install driver software from Windows Update and then select
Save Changes.
Lastly,
repair the NI-VISA driver. Make sure the NI-VISA version installed is compatible with the computer OS and LabVIEW version (if applicable).