Replace Windows Re-installation Disk for PXI Controller

Updated Nov 3, 2020

Reported In

Hardware

  • PXI Controller

Operating System

  • Windows

Issue Details

I have lost or otherwise cannot use my Windows OS re-installation disk that was sent with my Windows PXI controller. Can NI replace this disk?

Solution

The Windows OS for PXI controllers is no different than a normal Windows OS for a desktop PC, so if you are looking to reinstall the Windows OS, you can use any Windows OS media for the installation. If you do this, then be sure to also install the peripheral media needed for the PXI controller. 

NI also sells recovery media for some PXI(e) controllers. To check whether recovery media is available, visit the NI PXI Advisor. If recovery media is available for your controller, then it will be displayed under the "Options/Accessories" for the controller within the advisor.

Additional Information

If you are not able to activate the operating system on your controller, please try to activate it via phone.