Error Deploying Axis: Module Components Are Missing, Incompatible, or Not Properly Started

Updated Jan 31, 2019

Reported In


  • AKD-P02406-NBEC-0000
  • AKD-P00307-NBEC-0000


  • LabVIEW SoftMotion Module


  • NI-Industrial Communications for EtherCAT

Issue Details

I have an AKD EtherCAT drive, and whenever LabVIEW tries to deploy the AKD axis, the deployment completes with errors as seen in the image below:
What is causing the error and what can I do deploy the AKD axis without this error?



The AKD axis deployment error is due to an incompatibility between your specific versions of the NI SoftMotion Module and the Industrial Communications for EtherCAT driver. 
  1. Reference the LabVIEW NI SoftMotion Readme Files to make sure that your version of NI SoftMotion and the Industrial Communications for EtherCAT driver are compatible.
  2. Confirm the version of NI-Industrial Communications for EtherCAT and NI-RIO Compatibility

Additional Information

If you need to downgrade the Industrial Communications for EtherCAT driver, uninstall the more recent version first before installing the appropriate version of the driver. You can follow the KnowledgeBase article, How Do I Uninstall or Repair National Instruments Software, to properly uninstall the driver.

The Industrial Communications for EtherCAT drivers can then be found through


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