Status Code -209852 Device No Longer Supported Within the NI-DAQmx API

Issue Details

I have a DAQmx device connected to my computer or housed in a cDAQ or PXI chassis, and NI Measurement and Automation Explorer (MAX) shows the device is not supported anymore.

 

Status Code: -209852

The specified device is no longer supported within the NI DAQmx API.

Visit ni.com/info and enter the Info Code: Cseriesdoc

 

Solution

If you are having trouble communicating with a cDAQ-9172, NI ENET-9163, NI WLS-9163, BNC - 2120 or NI 9233 and have NI-DAQmx 17.6 or newer installed:

1. Uninstall the latest NI-DAQmx driver.
2. Install the NI-DAQmx 17.5 driver.

Otherwise:

1. Perform a reset of the NI-MAX database. This will resolve corruption present in NI-MAX and may allow your device to be communicated with correctly.
2. Fully uninstall and reinstall NI-DAQmx. This will resolve the corruption present in your current installation of NI-DAQmx that is preventing the device from being seen as supported.

If you are still experiencing issues, review the troubleshooting steps discussed in the cDAQ Module Shows Up as an Unsupported Module in MAX for additional strategies for properly detecting your device.

Additional Information

If you are not sure what version of the DAQmx driver you have installed, you can check by following these steps.

NI-DAQmx readme's contain the most up-to-date information for device and module compatibility with each version.  You can find most NI-DAQmx readmes through the NI-DAQmx Release Notes. Use Finding NI Readmes to help find your readme as well as information on Operating System (OS) support, Application Development Environment (ADE) support, known issues, and bug fixes.

 

Review the document Devices and Modules No Longer Supported in NI-DAQmx 17.6 and Later for the details about the products that are no longer supported by the 17.6 version of the NI-DAQmx driver.