Error 0xBFF69037 No Decoder Available When Using NI-IMAQdx

Updated Oct 17, 2018

Reported In

Software

  • Measurement & Automation Explorer (MAX)
  • LabVIEW

Driver

  • NI-IMAQdx

Issue Details

I am using a camera in LabVIEW or NI MAX, I receive Error 0xBFF69037: No decoder available for selected pixel format. How do I fix this?

Solution

General Troubleshooting:

If you run into this error, try changing the VideoMode to one that is compatible with your camera, within the acquisition attributes in MAX (shown below).
If you are unsure what Pixel Formats or Video Modes are compatible with your camera, consult the manufacturer's specifications.

 

If You Are Using A Camera that Uses an RGB10V1Packed Pixel Format:

This is a known issue with the NI-IMAQdx driver. The GenICam Pixel Format Naming Convention (PFNC) currently specifies this format as RGB10V1Packed, but the NI-IMAQdx driver uses RGB10PackedV1. To fix this, edit the text in your camera's XML file in the IMAQdx cache directory to use RGB10PackedV1 instead of RGB10V1Packed:
  1. Find the .xml file for your camera in the following directory: <Users>\Public\Documents\National Instruments\NI-IMAQdx\Data\XML
  2. Open the .xml file with either an XML file editor or a text editory, such as Notepad.
  3. Find all instances of RGB10V1Packed.
  4. Replace RGB10V1Packed with RGB10PackedV1 for all instances.
  5. Save the .xml file without making any other changes.

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