Unable to Log into NI Account from within NI License Manager

Issue Details

• When I click on Log In a popup window flashes and disappears before I can enter my NI account information
• The NI Activation Wizard hangs at checking my user account and it is not possible to skip this process.

Solution

To reset your user account information on your computer you can delete the configuration.xml file located at C:\Users\<user>\AppData\Local\National Instruments\UserAccount\.
Reopen your NI License Manager after that and step through the typical activation process. The NI Activation Wizard should now prompt you to enter your NI user account information.

If the problem persits, disconnect your computer from the network.  This will prevent NI License Manager from trying to log into your NI account and will skip that process.  You can then activate your software using activation codes.  You can generate activation codes at NI Product Activation .

Additional Information