FRC RoboRIO CAN Port is Not Showing in Web Interface

Issue Details

Solution

• Check that you have the latest firmware for the device. 
  1. Access the Web Interface by inputting the address 172.22.11.2 in your browser's address bar 
  2. Login by using "admin" as the Username and leave the Password field blank.
  3. Click Update Firmware and browse to the latest version of the firmware: Program Files x86\National Instruments\Firmware\cRIO\76F2\
• Check for the ports showing up in NI MAX or the Web Interface.
  • Are all ports missing, or just CAN? ​If all ports are missing, it may be useful to reimage using the RoboRIO Imaging Tool. After booting the device into safe mode, follow these steps from WPI for imaging the roboRIO.
• Test device on another computer with the FRC software.
  • ​If the device shows up on another machine, try reinstalling the FRC software suite on the original machine.
• Test a working roboRIO on the development machine. 
  • If another device has all ports showing on the machine, that would indicate the problem lies within the device.
    • Check for lose physical connections and/or damaged ports.
    • Try reformatting the device