Activate NI Software Without Internet Connection

Updated Mar 12, 2019

Reported In


  • LabVIEW
  • Developer Suite Add-Ons
  • NI License Manager

Issue Details

  • How can I activate my software if my computer is offline?
  • I can't login to my account when the NI proxy login pops up. Can I still activate my products without signing in?
  • When I open the software, the NI License Manager tries to connect to the internet, but fails and gives me the following error at the top of the Licensing Wizard screen: Could not connect to It then asks me for a 20 character activation code. This computer is an offline computer. How can I activate my software?


For single seat licenses, you can activate your software offline by following the steps below:
  1. To activate the software, you will need your unique computer ID for the computer you're activating the software on, software serial number, and version of software installed on the computer.
  2. Visit the NI Product Activation page on another computer. Fill out the fields on this page with the information corresponding to the offline computer and it will provide you with an activation code for use with that machine. You will need a separate activation code for each software product you would like to activate. If you do not have internet access on another computer, you can call National Instruments Support at 1-866-275-6964 to request an activation code.
  3. Once you have obtained Activation Codes for your product(s), you can then open up NI License Manager and Click 'Activate Products'

  4. Then exit out of the proxy login popup.
  5. Finally, you will be able to enter in your activation code. 

If you or your organization has a volume license agreement with NI and you would like to apply it to an offline computer, follow these instructions on how to install a disconnected license.


Not Helpful