Clients Unable to Connect to VLM Server After Importing New License File

Updated Feb 8, 2018

Reported In

Software

  • Volume License Manager

Issue Details

We recently received a new license file with updated software versions and expiration dates. After importing the license file to the VLM server, clients are no longer able to connect. 

What do I need to do to get the clients reconnected to the VLM server?

Solution

  1. Re-import the license file and clicking Apply Changes.
  2. Have the client restart all National Instruments software currently open on their machine.

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