How to Download Older Versions of National Instruments Software

Updated Sep 20, 2019

Issue Details

When trying to download an old version of National Instruments Software, the National Instruments' website says the following message: Previous versions are available only to customers with an active standard service program (SSP) membership. Purchase or renew SSP to access locked versions.
 

  • How do I download previous versions of software from National Instruments?
  • How do I get access to Legacy Software?
  • I lost my National Instruments' media (CD, DVD, USB). How can I download the software I already purchased in the past?

Solution

I. Requirements

To download and access older versions of National Instruments software, you need to meet the following requirements:

  1. Have a valid NI SSP (Standard Service Program) license. This could be included with your Volume License Agreement. Reach out to your Software Admin to get added to the account. 

  2. Have an ni.com user account with your Serial Number registered.
The ability to download older versions of software is locked to maintaining active SSP, not an accurate serial number. NI will provide you with a copy of the software at the time of purchase. If you maintain SSP, NI will provide the additional service of keeping a library of software available online. If you choose not to maintain active SSP, you must manage your installation media yourself. Therefore, simply registering a serial number will not guarantee you access to old NI software, even if it will activate the older software. 

Note: If you do not fulfill these requirements and are interested in purchasing or renewing SSP, contact NI Sales. Additionally, you may be able to purchase a physical media copy of the software if you do not have SSP. If you do have SSP, then you can order the physical media at no cost.
Note: If you have the installer for this software on another computer, you can transfer the installer folder to the target computer and run the installer. You will still need a valid Serial Number to activate your software.
 

II. Register your serial number

1. Go to the National Instruments website, and click the Log In text, located in the top right corner, under MY ACCOUNT.

 

 

2. If you have an account, enter your account credentials in the email and password fields and then click Log In. Proceed to step 4. If you do not have an account, select Create Account and proceed to step 3. 
 

Note: If you login, but the page seems to simply reload without any kind of error message and you still see the login area at the bottom of the page, then you probably have cookies disabled in your Web browser. The particular cookie that our Web site is trying to write to your computer is only valid while your Web browser is open. Once you close your browser, then the cookie will be invalidated. Search under the Help file for your browser to find out how to enable cookies, and for more information about what cookies are. If you do not like having cookies enabled on your browser, then you can temporarily enable them, login, download the software, and then disable them. If you have any questions regarding your Profile, then please contact the Profile Administrator at profile@ni.com
 

 

 

3. If you selected the Create Account option, then enter the required information in the site, and click Create Account.


 

4. Go to your MyNI dashboard. You can access the dashboard by clicking MY ACCOUNT on the top right of the National Instruments website.

 

5. Go to the My Products & Services section, and click on the My Products link.

 

 

6. Enter your Serial Number in the field located below the My Products title, and click Register.
 

III. Download your software

1. Go to the download page of the software you're looking for. You should now see the option to download:

If you have any issues getting an unlocked download page, try accessing the download page from another computer. 

Note: ​​​​​​​If you have followed all of the troubleshooting steps and your license is still not activating, please contact national instruments technical support. ​​​​​​​

Additional Information

 
  • The NI LabVIEW Standard Service Program (SSP) is included in the first year of your software purchase, SSP gives you access to support, training, and upgrades to help you ensure your project succeeds; as well as access to download older versions of your NI software.
  • If you have SSP under an Academic Site License you will have different benefits and access to a different set of software tools. You can find them on the Academic Downloads web page.
  • In case you have an active SSP and you need a version of NI software older than the ones available in NI's website, please contact your local NI office.

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