TestStand Service Start Up Problem

Updated Sep 18, 2019

Reported In


  • TestStand 2016
  • TestStand 2010 SP1

Operating System

  • Windows

Issue Details

I have multiple TestStand versions installed and when I want to start one of them or I want to switch between them, I get the following message:
"The TestStand Service did not start up promptly."


This means that the NI TestStand Service is not running. You can restart the service in the Computer Management.

Follow these steps to manually start the service:
  1. Press the Windows and X keys together
  2. Chose Computer Management
  1. Select the Services under the Services and Applications menu
  1. Search for the NI TestStand Service
  1. Right click on the NI TestStand Service and select Start