TestStand Service Did Not Start Up Promptly Error

Updated Jul 9, 2020

Reported In


  • TestStand

Operating System

  • Windows

Issue Details

I have multiple TestStand versions installed and when I want to start one of them or I want to switch between them, I get the following error message: The TestStand Service did not start up promptly.


This means that the NI TestStand Service is not running. You can restart the service in the Computer Management.

Follow these steps to manually start the service:
  1. Press the Windows and X keys together
  2. Chose Computer Management
  1. Select the Services under the Services and Applications menu
  1. Search for the NI TestStand Service and make sure its status is Running and the startup type is Automatic.
  1. If the service is stopped, restart it by right-clicking and selecting Start.